Guaranteed Ride Home Program

Commute with confidence and a FREE back-up plan.

FREE Guaranteed Ride Home program – All personnel commuting to the Centene Sacramento Campus who uses commuter options such as carpool, vanpool, transit, shuttle, bike, or walk to work (who don’t drive alone) are eligible for the Guaranteed Ride Home Program (GRH).

  • If you don’t drive alone to work for at least three days of your work week, Centene Sacramento Campus is a paid member of the Transportation Management Association (TMA), North Natomas Jibe. The TMA will provide a taxi voucher or reimburse you if you have an emergency or unscheduled overtime and are stranded at work without a car.
  • Your emergency ride can be arranged through Yellow Cab.

How to use Guaranteed Ride Home

  1. Set up a profile on NorCal GO.
  2. Log your commuter trips to accumulate rewards
  3. Navigate to “Rewards” and click on “Featured”.
  4. Click on the Guaranteed Ride Home and follow the instructions.

Qualifying emergencies

  • Personal or family illness or emergency
  • Home emergency
  • Eldercare or daycare emergency
  • Bicycle theft or breakdown
  • Unforeseen change of work schedule
  • Inclement weather (for walkers/bicyclists)
  • Rideshare disruption (Carpool partner emergency resulted in the loss of ride home)

Valid GRH destinations

  • Commuters home
  • Hospital or Urgent care (non-emergency)
  • Daycare facility or K-12 school
  • Eldercare
  • Local transit station
  • Park-and-Ride lot

Non-qualifying situations

  • Transit delays or disruptions
  • Carpool app provider cannot find a match to get the commuter home
  • Personal errands or appointments
  • Transportation to a doctor or hospital resulting from an on-the-job injury (GRH cannot be used to replace an employer’s legal responsibility under workers’ compensation regulations.)
  • Natural disasters
  • Ride to work
  • Taking an Uber or Lyft to work is not a qualifying alternative commute mode
  • Business-related travel
  • Non-emergency side trips
  • Commuters are not eligible for reimbursement if a separate employer-sponsored GRH program covers them.
  • The program administrator determines other reasons that may be an invalid use of the GRH.